These Terms and Conditions outline the rules, responsibilities, and legal agreements between Neeltech Digital Marketing Company and its clients. By using our services, you agree to comply with the terms listed below.

1.Services Provided

Neeltech Digital Marketing Company provides professional digital marketing services, including but not limited to:

• Social Media Management
• Search Engine Optimization (SEO)
•  Paid Advertising (Google Ads, Meta Ads)
• Content Creation & Branding
• Website Design and Development

All services are subject to a signed proposal or service agreement.

2.Payments

• All services are offered on a 100% advance or milestone payment basis, unless otherwise agreed.
• Invoices must be paid within 7 days from the issue date.
• Late payments may attract a late fee of 2% per week.
• Work may be paused or terminated in case of non-payment.
• Payments made are non-refundable once the work has begun.

3.Client Responsibilities

•  The client must provide all required content, brand assets, credentials, and approvals promptly.
• Neeltech is not responsible for delays caused by the client’s inaction.
• Final approval for any content or campaign is the responsibility of the client.
• If any equipment belonging to Neeltech is damaged due to the client’s negligence, the client shall bear the full replacement or repair cost.
• If a third party interrupts or obstructs the work process, it is the client’s responsibility to handle and resolve the matter.
• Only two designated representatives*from Neeltech will be in direct communication with the client.   

Any queries or clarifications must be addressed solely to these representatives, not to other team members.

4.Revisions and Approvals

• We offer up to 2 rounds of free revisions per deliverable.
• Additional revisions may incur extra charges.
• Any delay in approval may affect project timelines.

5.Ownership and Copyright

• All creative and digital assets remain the property of Neeltech Digital Marketing Company until full payment is received.
• Once fully paid, the client holds the rights to use the final deliverables.
• We retain the right to display completed work in our portfolio, social media, or case studies.

6. Confidentiality

• Both parties agree to maintain confidentiality of sensitive information shared during the project.
• We will not share your data or business details with any third party without written consent.

7. Cancellation & Termination

• Either party may terminate the agreement with 15 days’ written notice.
• All services rendered until the termination date must be paid for.
• No refunds will be issued for completed or partially completed work.

8. Disclaimer & Limitation of Liability

• Neeltech does not guarantee specific outcomes like increased sales, traffic, or leads.
• We are not liable for any indirect or consequential damages arising from the use of our services.
• We are not responsible for issues arising from third-party platforms (e.g., Google, Meta/Facebook, Instagram).

9. Third-Party Tools

• We may use third-party tools or services as part of our digital strategy.
• We are not liable for platform policy changes, ad disapprovals, or downtime of these tools.

10. Updates to Terms

• Any changes to these Terms & Conditions will be communicated to the client via email or official written communication before they come into effect..
• Continued use of our services after changes indicates your acceptance of the new terms.

11. Governing Law & Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Pune, Maharashtra.

Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Neeltech Digital Marketing Company
 Address:  Pune, Maharashtra, India

Email: info@neeltech.com
Phone: +91 82638 15117